• Are your technical maintenance personnel performing to your expectations?
• What training would help them perform more effectively and efficiently?
• Do you have effective tools to measure the skill levels of your workforce?

• Common CenTec Assessments
• Gap Assessment
• TRIP™ Process

These questions are answered with assessments. CenTec’s vast experience ensures that your assessments are consistent and supportive of your business goals, credible with management and employees, and legally defensible.

Common CenTec assessments

• Assessment of the skill-set required by the specific equipment and facility to be maintained
  View Sample Assessment
  CenTec’s proprietary Technical Requirements Identification Process (TRIP) is a very efficient and cost effective way of identifying the technical skills and knowledge your organization requires. We use a standard inventory of about 620 tasks, filtered by criticality, frequency performed and career timing factors. Incumbent workers and managers are interviewed to assure agreement.
• Assessment of skills and potential skills development in a pre-employment evaluation
  View Sample Assessment
  CenTec uses a proprietary aptitude test that offers insight into not only how well a person may perform in a given job, but also the likelihood of that person enjoying the job. The majority of all employee turnovers today stems from dissatisfaction with the type of work - not dissatisfaction with compensation or working conditions.
• Assessment of existing employees’ skills in comparison to required skills
  View Sample Assessment
  Training can be targeted specifically to what’s needed to bridge the gap between current performance and desired performance. You won’t waste time or money training for skills that aren’t required.
• Assessment of the mastery of new skills
  View Sample Assessment
  Our knowledge and skills assessments can be used in pay-for-skills systems, to determine readiness for promotion and/or pay raise.
• Customized and off-the shelf assessments to meet your specific needs
  View Sample Assessment

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Gap Assessment

• The Gap Assessment is a tool used for quickly determining individual training needs of maintenance technicians
• Any assessment or training activity has to get to the task/skill level to make a measurable impact on learning and job performance
• The design of the Gap Assessment should be based on the technical requirements of the job

Customized Gap Assessment results provide the following:
View Sample Assessment

• A clear and precise picture of the technical expertise of a customer's workforce
• The ability to align workgroups by expertise to strengthen overall team proficiencies
• The advantage of scheduling training based on technology areas, critical to the process
• A customized, individual training plan eliminating the "shotgun" approach of training

TRIP™ (Technical Requirements Identification Process)

The products of this process are based on the technology of the customer's equipment. These products are:

1. The technical skill requirements for the skill crafts that were represented in the analysis are identified and documented.
2. New hire technical skill requirements are identified and documented for the improvement of hiring decisions.
3. The scope of training can be developed to improve the knowledge and skills that are identified.
4. GAP Assessment criteria is identified for measuring individual training needs.
5. The technical foundation of knowledge and skills for implementing a "Pay for Skills" program is established.
6. Business improvement efforts can be more readily attained, because of the high involvement methods used in completing the analysis.